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Date: Jul 8, 2017

Location: Atlanta, GA, US

Company: Weather Group

Working at The Weather Channel television network

As The Weather Channel television network, we have heightened focus on innovation, first-class storm coverage and hyper-localized weather information available through our various TV platforms including: The Weather Channel, WeatherScan and Local Now. For more than 30 years, The Weather Channel television network has inspired viewers to explore, investigate and appreciate the experience of weather in all its forms.

We are one of the most widely distributed television networks and the leader in severe weather coverage, providing the most comprehensive real-time programming of any media outlet, with trusted meteorologists who analyze, forecast and report the weather.

Weather is inherently fascinating, and we share our passion through the stories we tell to our audiences through our programming. The more our viewers engage with us, the more our stories illuminate how weather impacts almost everything.

We’re always looking for new talent to keep us on top like someone incredible to fill the job listed here.

Position Summary

The Master Control Technician provides 24x7 operational support for all Master Control Operations, Production Systems, Remote Operational Support and Distribution Systems in use by The Weather Channel, weather.com, and other related initiatives.  This position is a base level core member of the Broadcast Operations and Engineering team.  

Essential Duties and Responsibilities

  • Insure the integrity of TWC’s network feeds and validate air automation operations
  • Provide tier 1 technical and customer support for TWC’s broadcast and production facility
  • Assist in troubleshooting television broadcast and production equipment issues including but not limited to, air automation systems, servers, master control switchers, broadcast related computer graphic systems, emergency power systems, transmission systems and broadcast support equipment
  • Perform and log daily operational checks of critical broadcast equipment to ensure identified signals meet industry performance standards
  • Monitor and correct/improve the quality of the video/audio signals and programming for TWC projects
  • Proactively monitor critical broadcast systems for defects or system failures and escalate or make repairs as necessary
  • Support non-core MCR equipment/systems as needed 
  • Maintain records which include, but are not limited to, engineering shift logs, AQS reports, & engineering service request forms
  • Provide system outage notifications for critical system failures
  • Ensure that operational documentation is current and recommend processes to continuously improve documentation
  • Participate in all critical systems and career growth training
  • Proactively communicate the status of operations and engineering issues and coordinate repair information flow to the Engineer-On-Duty, Broadcast Operations and Engineering management team, and to Broadcast Engineering clients
  • Work as a part of a team to continually develop and improve processes used to support MCR clients
  • Accept assignments and technological challenges as required by an ever changing dynamic media operations environment

Education, Experience, Certification Requirements

  • 3 years documented technical training with experience in Master Control, Broadcast Engineering or similar technical environment
  • 2 year Technical Degree (4 year preferred) or equivalent experience

Knowledge, Skills and Abilities

  • Excellent Written/Verbal communication skills
  • Ability to manage several activities simultaneously in a rapidly changing environment
  • Demonstrated ability to work effectively with minimal supervision
  • Possess working knowledge of Broadcast Automations Systems and Master Control Environments
  • Demonstrated strong desire to continually increase technical and operations knowledge of all equipment and systems used
  • Demonstrated strong desire to continually increase technical and operational knowledge of all equipment and systems used
  • Will be required to sit in a chair from 2 – 4 hours at a time
  • Will be required to wear a headset and/or listen to multiple audio sources simultaneously
  • Willing to work holidays and any assigned shift in a 24/7 environment.
  • Excels in customer communications and support

Disclaimers

Recruiting Firms
The Weather Channel does not accept agency/search firm referrals for this posting, or other postings, without prior written permission from The Weather Channel Human Resources. The Weather Channel is not responsible for any fees related to unsolicited resumes.

 

Hours
The Weather Channel operates 24 hours a day, seven days a week.  Hours worked by The Weather Channel associates will vary according to job responsibility and scheduling demands of each department.
 
EEOC Statement
The Weather Channel is an equal opportunity employer.  We consider applicants for all positions without regard to race, color, sex, religion, national origin, age, sexual orientation, marital or veteran status, the presence of non-job related medical condition or handicap, or any legally protected status.

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary. Any answer you give will be kept private and will not be used against you in any way. If you choose to complete this form, please follow the link below, complete the form and return to hrservicedelivery@weathergroup.com, which is a confidential e-mail in box. You may also fax the completed form to 770-744-2021, which is a confidential fax number.
http://www.dol.gov/ofccp/regs/compliance/sec503/Voluntary_Self-Identification_of_Disability_CC-305_SD_Edit1.24.14.pdf
 
Relocation Statement
Relocation costs are not provided for this job, by submitting a resume, candidates understand and acknowledge that The Weather Channel will not provide relocation assistance or support and that relocation will be entirely the responsibility of the candidate.

 

PLEASE NOTE:  Human Resources does NOT provide application status updates via the telephone.  Confirmation of receipt of application will be sent via e-mail once the application has been successfully submitted.


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